Customer Care from Giving Tree Jewelry:
If we had one philosophy or 'mantra' it would be that we are HERE TO HELP. Our favorite part of having this business is getting to interact with our customer's, to guide them through the process of buying something that will excite, delight, and take someone's breath away- even if that breath is their own!
We LOVE what we do, and as a result we want to do the very best job we can. With that in mind, here are a couple of things we want you to know about us, as you choose to make a purchase:
- We want you to love your selection(s) and experience shopping with us- 100%. If you don't please let us know why, and what we can do to make it better. On our 'FAQ' page you will find our RETURN POLICY. Most pieces are returnable but call if you have any questions.
-If you love a particular piece from one of our artists, but don't see it here on our site, please call us toll free (888) 246 3551 or email us at rachelandjudith@givingtreejewelry.com. We are able to order any piece our artists create, and get it for you at the lowest possible price
-If another site offers a better price on a piece we carry,(ebay and special sales excluded) let us know and we will match that price. We want to be the ONLY place you shop for designer jewelry on the web!
-We are a family. Judith and Rachel (Mother and Daughter) and our time staff are here all the time to answer your questions, make suggestions, and help make your purchasing with us an EASY and DELIGHTFUL experience.
Please be in touch with all your comments and questions. YOU are why we are here!
If your looking for help with our policies or procedures, you can visit our HELP PAGE, or if you need to return something to us, you can complete our RETURN REQUEST FORM to tell us about your need.
Thank you for shopping with Giving Tree Jewelry!
Copyright © 2006, Giving Tree Gallery. All Rights Reserved.