I just received the Happy Tree necklace. I must say I thought it would be nice…. Well, it is just beautiful. I love that the tree moves on it. I am sure when my partner opens it on her birthday at her party there will be many admirers of the necklace. I have your site bookmarked for future gifts as I am sure to order again from you. You are wonderful people to deal with. Thank you!
Hi ladies,
I just wanted to thank you for your assistance and for my lovely
necklace!! I have received so many compliments already! Adelaide,
Australia is a long way away from where your store is so I appreciate
how quickly I received it. I also really appreciated the gorgeous gift
wrapping and card. Your service was fantastic. I have already
recomended your store to a lot of friends and will continue to do so!
The best customer service I have ever in my life experienced.
This is the only place I would think of buying jewelry from. If they per chance do not have it---they will get it in for you. What's not to love?
Nancy Beyersdorfer
Hi Laura & the GTJ girls,
Thank you so much for the update. I am beside myself with excitement. I cannot wait till they get here. I having been wanting the Lotus Mandala for so long.
That will be 4 necklaces that I have bought from you. Once again thank you for your updates. Your customer service is unbelievable. You really make me feel very special. I have now discovered your Facebook page. So when I get the necklaces there will be some great comments on there. Take care.
Andrea
The best place in the world. I love everyone there because they are so amazing and absolutely the best customer service ever ever ever!
Lindsay Bonkosky
Just Ordered it!!!
Thank you so much for helping me! I have never had such an amazing experience with an online shop before. You guys have made me feel so important. I love this store and will definitely spread the word on your great customer service!
Thank you again, have a great day!
Bailey Walters
Couldn't love a place and staff more than the girls of Giving Tree! Inspiring grounds and magical jewelry. Online they take care of you like family. Rachel just rocks! Sarah N.
I've never been to the actual gallery, this review is for their on-line shopping and customer service only.
I've been special-ordering hard-to-find pieces of jewelry from Giving Tree for a couple of years now, and I have never once been disappointed with either the jewelry itself or the most excellent, personalized customer service I've received. I would much rather order from Giving Tree than go looking for what I want anywhere else, as I know I will always be treated wonderfully by Rachel and Judith and the rest of their awesome staff. They'll do whatever it takes to make you a happy customer, and I can't say enough good things about their service! Julia A.
I used to come to this place all the time growing up. It always seemed so magical to me. It's right off 6A, nestled in the nature of the Cape. It's bi-level and has both an indoor and outdoor space.
Inside, along with some decorative art and gifts, there is tons of beautiful jewelry. Outside is where you really feel the magic. There is a beautiful garden, with sculptures, flowers and bamboos. I loved wandering around and feeling lost in it.
If you're ever on the Cape, def take the beautiful drive up 6A and stop here.
Nina H.
Dear GTJ,
I wanted to send a special thank you to all the ladies at Giving Tree…especially Laura. Others should know of her outstanding commitment and service to her customers. I will never shop for my jewelry anywhere else!
Thanks for all your efforts! Michelle Fosgate
Dear GTJ,
Just wanted to thank you for your wonderful service! The new necklace is a perfect fit for my husband and looks fantastic on him... Your customer service has far exceeded my expectations...again, thank you for making the encounter so pleasant.
Mari
Dear GTJ,
I appreciate so much for your sending me a warm-hearted e-mail,so kind and thoughtful as always that I felt so happy
for having another opportunity to shopping at your site.
I'm quite satisfied with my previous purchase, the Emily necklace,
and it was my first necklace made by Jeanine so that I felt I wished
another one to collect, something lighter and petite, as a daily talisman.
Again, thanks a lot! Regards, Yayoko
Hi Judith and Rachel -
I wanted to drop a quick note to you to congratulate you on the continued success of your business! I purchased three sets of Good Charma bracelets a few years ago as Christmas gifts for my daughters, and one set for me! As a savvy Internet shopper, I was thoroughly impressed by the shopping experience from the initial touch on your site at the time, right down to the packaging and delivery of the products. I have remembered your site since, and this season I find myself back for more. Your creativity and selection is amazing; and the blog re the passing of your young friend last month quite tender.Continue to innovate and shine a spotlight on such tremendous artists!Happy Holidays! Jennifer Stromberg
From Ashley at Boise State University
I just ordered a piece by Me&Ro from you guys, and i would just like to say that i was highly impressed by your customer service. the gift wrapping alone was amazing but the fact that i recieved a hand written card was simply exceptional. i am overly impressed and will be returning for all my jewelry buying needs. thank you so much. happy holidays, Ashley Hooper
Hello, I received the necklace in today's mail. Thanks for the quick turn around! I couldn't resist opening it to have a look before I give it to my niece. I love the necklace, and I'm sure she will love it too. I'm so glad I found your web site. I'm sure I will be shopping with you again soon. Thanks, - Kathleen- May 2006
I got the bracelet this morning and I love it..thanks for the graduation wishes--much appreciated. Look forward to doing business again with you in the future. It was very reliable and the communication and delivery of the product was excellent! Take care. -Julie Shatkin-
Hi, I received my Me and Ro special order lotus petal necklace today--it is perfect! I can't thank you enough for all you did to make sure I had before I left on my vacation. In this day and age of compromised customer service, it is wonderful to know that there are still some businesses out there where the customer's needs are met, and met so graciously. Again, thank you so very much! Leslie Packard
I just wanted to thank you both for your extremely efficient service and shipping. I ordered a birthday gift on Tuesday and received it today. It is beautiful. Your prices are fantastic. I can't wait to order something else. I hope to get down to visit the store sometime this summer. Thanks! Maria, Boston
You're so friendly and helpful and believe me, that makes such a difference! I've had some bad experiences with store owners who have bad attitudes and I won't do business with them again. I wish I lived closer so I could actually visit your shop - anyway, I love your website! Hope you can find somebody to help you with your foot! Take care - Debbie
I just received my order, and wow, I am so impressed! Of course, I love the necklace, and I appreciate so very much the extra effort you made to get one for me, and to me, in such a short time frame! But I must say, I am equally impressed with your packaging. Everything not only looked beautiful, it smelled beautiful as well! It was like walking into a sweet little gift shop! It is evident that you go more than that extra mile in your details, and in the care that you put into my order. Thank you so much! I will be certain to come back soon to shop, and will definately recommend your website! - Trudie Berglof
Dear Judith and Rachel, The Alexis Bittar cuff bracelet I ordered arrived! It's beautiful and I love it. But beyond liking the bracelet, I am amazed at your service. You must have shipped the bracelet the minute we got off the phone. Yet somehow you managed to wrap it out with flowers and ribbons. What a nice touch! Thank you. I will be delighted to shop your website again. - Kathryn Mahoney
Judith, Rachel, You inspire me. I simply want to send my appreciation, my support and my adoration for your individuality and uniqueness which you began demonstrating when being unique was yet to be in style. I love your designers (Me & Ro especially), I appreciate the delicate process by which you select them. It is amazing what the simplicity of a silver necklace can do for the soul. I wish you the best... Shalishah Franklin
Hi girls, I ordered a small pair of Me & Ro lotus earrings around the 14th of October. Even though it was a modest order, I was treated like royalty on the phone by the nice lady who spoke with me. I got the package unbelievably fast. When I opened it and saw that it had been wrapped like a gift to me, even down to a sweet little note, I just couldn't stop smiling. Believe me, it made my day. And I will be back! I wish I could remember the name of the lady who took care of me. She deserves to be mentioned by name. But maybe y'all can look it up and someone can let her know her graciousness is appreciated. Blessings, - Iris Williamson Young
This is the second time i have ordered from your company. I ordered a necklace for my daughter for christmas, and i loved...loved the wrapping it came in!!! Also, my daughter loved the necklace!!! I'm not sure if this new necklace will get to me by January l6th (I need it by January l7th for my daughter's birthday) so, i have also requested express shipping. Thank you for all you help, and your perfect customer service. - Chris Leahey, New York City
Hi Rachel, Thank you so much for the pricing and ordering information regarding the Me & Ro pieces I asked about(email). I decided to order this pendant right away. I look forward to ordering other Me & Ro pieces from you in the future. Most of all, thank you for your kind and friendly help. With gratitude, Rachel D.-
Hi Rachel and Judith,
I just wanted to let you know I received my Alexis Bittar necklace yesterday, and it is even more beautiful than the pictures on your site. I wanted to thank you for sending it with such obvious care, and the packaging and note did not go unnoticed by me. I will definitely be purchasing more items from givingtreejewelry.com, and am very happy I found a great jewelry site for gift giving (and not just to myself!). Best,
Adrienne JohnsonHello, Just wanted to tell you how much I enjoy your wonderful site. I rec'd my first piece from you today -- a lovely necklace by Alexis Bittar. It came in a gorgeous box, beautifully wrapped -- thank you!I will be back for more in the future. Best regards, Cindy La Ferle
Hello... ...less than an hour after placing this order with you, you've sent me a message just now saying that it's already shipped! This is incredible service. I do a lot of shopping on the web (for clothes, shoes, purses, housewares, etc.), and I've never, ever experienced such wonderful customer service. If you're ever soliciting testimonials for your website, please contact me. I'd be happy to write up a little something! Thanks again, Jean Ehnebuske
Rachel and Judith- You guys are amazing! I have been waiting for this necklace for months from another place to see if they get it back in stock. I find your site, and you have it around my neck in under 24 hours! I am amazed! And looking forward to coming by this summer. Thanks again,
Lee (*she does live close by :) )
From a guy :)! "Rachel and Judith, I just wanted to let you know the "Believe " necklace I ordered last week is beautiful. It has a very significant meaning to the woman I want to marry, and she was thrilled and delighted. the shopping experience with your company was outstanding. Thanks Jeff Roller-Rockford Tennessee
Hi, Just wanted to let you know that the "Immeasurables" pendant arrived safe and sound. It is fabulous! I can’t thank you enough for your efforts.This whole shopping experience was so positive! I look forward to buying with you guys again.-Jane Bailly
Just a quick note of appreciation: I received my "Believe in Yourself" bracelet literally minutes after ordering it. (I don't know if you have a special in with the postal service, but I have never gotten a package so quickly.) But the real treat was the special note inside. I was genuinely touched. Your personal treatment means so much; I have bragged to all of my friends about you, and made them promise to never buy jewelry elsewhere. Thanks so much! Karen
Rachel, Judith - If you have anywhere NEAR the quantity of business that you deserve, then you may not necessarily recall having been contacted many weeks ago by a gentleman by the name of Travis Holyfield, who was interested in purchasing; a lovely Saundra Messinger bezel diamond ring.
That ring is even now happily twinkling at me from its new home on the ;second-to-last finger of my left hand, where it was lovingly placed this past New Year's Eve.
In the wake of the proposal, during that happy, sheepish phase when he was finally able to proudly regale me with all the pent-up tales of his crafty planning and subterfuge, he told me how he ordered the ring from the site, and how you contacted him to let him know of its back-ordered status - and how when he explained its intended use, you promised to do everything humanly possible to procure it in time.
The ring arrived at his parents' house on his birthday.
As Travis was telling me all this, he brought out the remains of the festive holiday wrapping in which it had arrived, and showed me the hand-written note that you had enclosed (wishing him "Good Luck!!!"), from where he had hidden it all in a drawer of his bedside table.
I just wanted to share with you the final, beautiful phases of the journey of that little piece of jewelry, which you so lovingly sent out into the world, by way of thanks - thank you, from the bottom of my heart, for making his acquisition of the ring a beautiful, funny, intimate, and integral part of our own story. We've included you both in almost every retelling we've done - and that's a LOT!!!It's simply gorgeous - and more than that, it's truly special and unique - which is perfect for the way every pair of lovers probably feels - as though no one has ever, ever been quite SO in love as they.
(Interestingly enough - he came across the Messinger ring when I first showed him your website, and pointed out the Jeanine Payer Henri Ring (with the Burgham quote) as "the wedding band I'm going to put on your finger someday".)
We're getting married this October.
We'll send pictures, I promise - Travis told me that you asked! - but in the meantime, you can definitely expect to get two very specific orders from us before then!!! Blissfully,
Jenny Langin-
I just wanted to chime in with all the other testimonials and say that every experience I've had with you both has been wonderful. You are always so gracious and accommodating. I thank you for making me feel totally like I'm worth it. Great care, Patricia
Yipee!!! I got my necklace today! I love it!!! You guys were a pleasure to deal with. I plan on recommending you to all my friends! Thanks again, you'll be hearing from me again! :-) Liza
I just want to thank you. everything comes as pictured, speedily delivered, and beautifully wrapped. i love my Bittar bracelets. Jancy Bierowicz "LIVE LONG & PROSPER!"
My wonderful "Every moment is magic" necklace arrived safely and is stunning! Thanks so much for finding such amazing pieces! Deb
Thank you for the great service and wonderful packaging.I love my M2 necklace! I actually bought it the day before at Neiman Marcus before I saw it on your website. I promptly returned it to Neiman's and ordered it from The Giving Tree. I received betterservice and a betterprice with you!! Thank you again! Joy
Hi Laura and all at Giving Tree, Just to let you know that my parcel arrived today and I am so pleased with all the items, it was worth the wait and the fact it got caught up in customs (shame!) I cant wait to give my daughter her present, if you ever open a UK Giving Tree just let me know, such lovely jewellery and such great customer service, cant thank you all enough, Nicky
Wow! I was really impressed by the packaging and notes I received with my beautiful bracelet. Your customer service exceeded expectations and elevated a nice website to a great website that I look forward to ordering from again. Thanks! Sincerely, Andrea Keldsen
Wow! It arrived today looking just as fabulous as I has hoped! It has really been a pleasure to work with you and it won’t be the last time... I can’t thank you enough! Maria
Hello, I discovered your website a few years ago and since then I have checked it religiously once or twice a week. I am constantly impressed by your wide selection of jewelry and hardly a day goes by when I don't have to resist buying something (especially JeaninePayer...she's my all time favorite). My first purchase from youwas a few years ago (sterling wishbone pendant by dogeared)...it was a gift for a friend and she wears it all the time. Having good taste is, I have found, often synonymous with having expensive taste, and so my jewelry collection is not as large as I would like, but I finally couldn't resist Alexis Bittar's lucite collection any longer and lo and behold, the earrings I wantedwereon sale! I wanted to take this opportunity to tell you how stunned I am with the fabulous service you provided. Your site it easy to navigate, and my order was shipped to me less than an hour after it was placed. I opened my package today and was thrilled to find beautiful packaging (though I remembered that from last time!), a coupon which I will use very soon, and a handwritten thank you note, not to mention fabulous earrings. You have found in me a lifelong customer and can count on references. I am 23 and hope to own a boutique in the next few years...I will strive to provide the same excellence in service that your team provides.
I'm sure this email seems overzealous but in a time when most customer service is so mediocre it is truly a pleasure to find people who still want to make their customers feel special. Louisa
Thanks for your lovely service. Received my order and i'm so pleased with the pieces. It's been a pleasure shopping with you. Sincerely, Jackie
Hello, The ring fits PERFECTLY, Mom was THRILLED! I'm thrilled. I love your website, your giftwrapping, your personal note, your customer service….everything! Thank you for helping me make a precious memory with my Mom. You are my new favorite online boutique. Many Thanks,
Samantha
Dear Rachel and Judith, I have yet to purchase from your site but I am saving up to do so. I
just wanted to say how touched I am by the items you offer and warmth
that comes across while browsing your site. I read your story and I
have to say it made me weepy. I can relate to your relationship with
your mom; for, I am 25 yrs old and my mom is still my hero. I would
like to thank you from the bottom of my heart for putting something
that is genuinely good out in this world.Thank you! Tina Ramos
Dear Giving Tree, I have just received Alexis Bittar's Spring Fling earrings in the mail... I have to say, they are gorgeous! They were beautifully packaged and the personal note was a great touch. It was truly a pleasure working with you- it's hard to find such wonderful customer service! I will definitely recommend you to all my friends and can't wait to shop with you again! Thank you SO much! Sarah Orwell-
Hello Rachel & Judith First off, may I tell you what a surprise and pleasure it was to get your very personalized email...?!! The fact that you took time to so charmingly describe the back-order situation clearly demonstrates a level of commitment to your clients unheard of in this era of deteriorating service standards. I guess I shouldn't be so surprised given your website absolutely exudes personality and passion... I have already bookmarked your site as I'm sure I will be a frequent visitor. I look forward to visiting your adorable gallery should I ever be in your neighborhood.
Sorry to go on and on... I just read the "story" behind your business so am feeling all maternal and effusive. Thanks very much for your help. Wishing you continued success! Toni Marr
To the Giving Tree My order arrived today in perfect condition. Thank you. I want to
express how impressed I am with your service and presentation. I have
purchased lots of jewelry over the years from boutiques, jewelers,
galleries, and other vendors--your presentation and gracious service
exceeds any experience I have had. Thanks for making my small purchase
so much fun!! I will be a return customer!! Irene Fowle